1

Product Information

The images are printed on Premium 260gsm Lustre photo paper which is a middle ground between Matte & Gloss so the print colours are vibrant but with less glare.

The prints are then framed using high quality 30mm Wood Frames with a 50mm White Matboard & Clear Glass.

2

Shipping

Once safely packaged we will dispatch your print on a Courier and email you the tracking details.

3

Lead-time

The framed print will be dispatched 7 - 10 Days after we have received your order.

If you require a faster turn-around, please email support@roguesgallery.co.nz and we will see what we can do.

4

Payment Options

You can pay by Credit Card, Pay Pal, or Direct Credit.

5

Are My Payments Secure

We use a Shopify site which is encrypted with the latest security technology and protocols to ensure your information is safe.

Additionally, Shopify Payments are PCI-compliant which is the Gold Standard for on-line transactions and complies with the standards set out by credit card companies worldwide.

6

Hanging Your Print

The framed print is supplied with a hang wire so all you need is a hammer and hook to hang the print.

7

What happens if I want to return the art

We have a 30-Day Return Policy so will accept returned art so long as it is returned to us undamaged. Once we have received the art undamaged you can choose another print or receive a Credit that you can use to choose another print.

To start the returns process, please send an email to support@roguesgallery.co.nz

8

Damaged Art

If your art arrives damaged, we will replace it free of charge, we just require a photo of the damage.

Please send your photos and request for a replacement to support@roguesgallery.co.nz

9

Custom Framing

If you require a different size or colour Frame to what we offer as standard please email us on orders@roguesgallery.co.nz and we will provide you with a quote.

10

Wholesale Trade Accounts

If you are interested in setting-up a Trade Account, please email support@roguesgallery.co.nz

11

Contact Information

Email: support@roguesgallery.co.nz

Phone: +64 21 819 836